FAQs
+ Why was the Act instituted?


+ How does the Act protect Consumers?


+ Who monitors the execution of the Act?


+ Is debt review a loan?


+ Who may apply for debt-review?


+ When should one apply for debt counselling?


+ Who can assist an over-indebted Consumer?


+ What is the role of the debt counsellor?


+ What is the relationship between the debt counsellor and the Consumer?


+ How does the debt counselling process work in practice?


+ What, if any, sacrifices will the Consumer have to make?


+ Is there any limitation to the availability of the debt relief mechanism provided for by the Act?


+ Can a Consumer receive debt relief when the Consumer is not factually over indebted?


+ Can a Consumer receive debt relief in respect of debt which do not qualify as credit agreement?


+ Can a Consumer receive debt relief if summons has already been issued of judgment obtained in respect of a credit agreement?


+ Can a Consumer be assisted in the event of him/her having a negative cash flow?


+ What are the disadvantages of the debt review process?


+ What are the benefits of the debt review process?


+ Who will pay the credit providers once the debt re-arrangement order of court has been obtained?


+ When will the debt review process come to an end?


+ When will the debt review process come to an end?


+ Is this the same as administration?






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