FAQs
+ Why was the Act instituted?




+ How does the Act protect Consumers?




+ Who monitors the execution of the Act?




+ Is debt review a loan?




+ Who may apply for debt-review?




+ When should one apply for debt counselling?




+ Who can assist an over-indebted Consumer?




+ What is the role of the debt counsellor?




+ What is the relationship between the debt counsellor and the Consumer?




+ How does the debt counselling process work in practice?




+ What, if any, sacrifices will the Consumer have to make?




+ Is there any limitation to the availability of the debt relief mechanism provided for by the Act?




+ Can a Consumer receive debt relief when the Consumer is not factually over indebted?




+ Can a Consumer receive debt relief in respect of debt which do not qualify as credit agreement?




+ Can a Consumer receive debt relief if summons has already been issued of judgment obtained in respect of a credit agreement?




+ Can a Consumer be assisted in the event of him/her having a negative cash flow?




+ What are the disadvantages of the debt review process?




+ What are the benefits of the debt review process?




+ Who will pay the credit providers once the debt re-arrangement order of court has been obtained?




+ When will the debt review process come to an end?




+ When will the debt review process come to an end?




+ Is this the same as administration?








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